Company Information

This Privacy Policy applies to the website owned and operated by:

MC MOCCO SDN. BHD.
Business Registration No.: 202601000162 (1662260-K)
Business Address:
No. 51, Jalan Suria 2/2,
Taman Suria, 84700 Gerisek, Johor, Malaysia

📧 Email: esmocco99@gmail.com

Effective Date: 01 April 2026

1. Overview

This Privacy Policy describes how MC MOCCO SDN. BHD. (“we”, “us”, or “our”) collects, uses, processes, and protects your personal data in accordance with the Personal Data Protection Act 2010 (Malaysia) (PDPA).

By accessing our website or providing your personal data, you consent to the terms of this Privacy Policy.

2. Personal Data We Collect

We may collect and process the following personal data:

- Full name.
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely by third-party providers)
- Purchase and transaction history
- IP address, browser type, device data, and usage behavior

Failure to provide required data may result in our inability to process your order.

3. Purpose of Data Collection

Your personal data may be used for:

- Processing and delivering your orders
- Customer service and communication
- Verifying and preventing fraudulent transactions
- Improving website performance and user experience
- Sending marketing and promotional materials (subject to consent)
- Compliance with legal and regulatory obligations

4. Marketing & Consent

By providing your contact details, you agree that we may:

- Send you promotional emails, offers, and updates
- Contact you via WhatsApp, SMS, or other communication channels

You may opt out of marketing communications at any time by:

- Clicking “unsubscribe” in emails
- Contacting us directly

We reserve the right to continue sending non-marketing messages (e.g., order updates).

5. Cookies & Tracking Technologies

Our website uses cookies, pixels, and similar technologies (including but not limited to Meta Pixel and Google tracking tools) to:

- Track website usage and performance
- Personalize content and advertisements
- Improve marketing effectiveness

By using our website, you consent to the use of such technologies.

You may disable cookies through your browser settings; however, this may affect website functionality.

6. Disclosure of Personal Data

We may disclose your personal data to:

- Payment gateways and financial institutions
- Courier and logistics partners
- Website hosting and IT service providers
- Marketing and analytics platforms (e.g., Meta, Google)
- Government authorities if required by law

We do not sell personal data but reserve the right to disclose it where necessary for business or legal purposes.

7. Cross-Border Data Transfer

Your personal data may be transferred to and processed in locations outside Malaysia by third-party service providers.

By using our services, you consent to such transfers.

8. Data Security

We take reasonable steps to protect your personal data. However:

- No system is completely secure
- We do not guarantee absolute protection against unauthorized access, loss, or misuse

You acknowledge and accept these risks.

9. Data Retention

We retain personal data for as long as necessary to:

- Fulfill the purposes stated above
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements

We reserve the right to retain data where legally permitted.

10. Your Rights (PDPA)

Under PDPA, you have the right to:

- Request access to your personal data
- Request correction of inaccurate data
- Withdraw consent (subject to limitations)

We may charge a reasonable administrative fee and may refuse requests where permitted by law.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for their:

Privacy practices
Content or policies

Use of third-party websites is at your own risk.

12. Limitation of Liability

To the maximum extent permitted by law:

-  MC MOCCO SDN. BHD. shall not be liable for any data loss, breach, or misuse beyond our reasonable control
- We are not responsible for actions of third-party service providers

13. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.

Changes will take effect immediately upon posting. Continued use of the website constitutes acceptance of the updated policy.

14. Contact Information

For any inquiries or requests regarding your personal data:

MC MOCCO SDN. BHD.
📧 Email: esmocco99@gmail.com